Privacy Policy
Effective Date: November 2024
Eldo Vapes (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website www.eldovapes.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.
1. Information We Collect
We may collect information about you in a variety of ways:
a. Personal Data
Personally identifiable information, such as your name, shipping address, email address, phone number, and payment information, is collected when you register on the Site, make a purchase, or interact with us.
b. Non-Personal Data
We may collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior on our Site.
c. Age Verification
As e-cigarette products are restricted to legal-age users, we may collect information to verify your age in compliance with legal requirements.
2. How We Use Your Information
We use the information we collect to:
- Process transactions and deliver your orders.
- Provide customer support.
- Send updates about your orders and our products.
- Comply with legal requirements, such as age restrictions.
- Improve our website and user experience.
- Conduct marketing campaigns (with your consent, where required).
3. Sharing Your Information
We do not sell your information. However, we may share it with:
- Service Providers: Third-party vendors that help us fulfill orders, process payments, or provide marketing services.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: If we merge, sell, or transfer our assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and customize our services. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for data processing.
- File a complaint with a regulatory authority.
To exercise your rights, please contact us at info@eldovapes.com
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
8. Age Restrictions
Our products are intended for users of legal smoking age only. We do not knowingly collect personal information from individuals under the legal smoking age in their jurisdiction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this Policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@eldovapes.com
Phone: 0720399933 / 0722677501
Thank you for trusting Eldo Vapes